Refund policy

At VisionairePakistan, customer satisfaction is important to us. If you receive a damaged, defective, or incorrect product, you may request a refund within 7 days of receiving your order.

Eligibility for Refund

Refunds are only applicable if:

  • The product received is damaged or defective
  • You received the wrong item
  • The item is incomplete or not functioning properly

To be eligible, the product must be:

  • Unused and in original condition
  • Returned with original packaging and accessories
  • Accompanied by proof of purchase or order number

Non-Refundable Situations

Refunds will not be issued for:

  • Change of mind
  • Personal dislike after purchase
  • Minor color differences caused by screen settings
  • Products damaged after delivery
  • Used or altered items

Refund Process

Once your return is received and inspected, we will notify you regarding the approval of your refund.

  • Approved refunds are processed within 3 business days
  • Shipping charges are non-refundable
  • Refunds are sent through the original payment method or bank transfer

Contact Us

For refund-related inquiries, please contact our support team.

Whatsapp : +92-3282651132

Store: VisionairePakistan