Refund policy
At VisionairePakistan, customer satisfaction is important to us. If you receive a damaged, defective, or incorrect product, you may request a refund within 7 days of receiving your order.
Eligibility for Refund
Refunds are only applicable if:
- The product received is damaged or defective
- You received the wrong item
- The item is incomplete or not functioning properly
To be eligible, the product must be:
- Unused and in original condition
- Returned with original packaging and accessories
- Accompanied by proof of purchase or order number
Non-Refundable Situations
Refunds will not be issued for:
- Change of mind
- Personal dislike after purchase
- Minor color differences caused by screen settings
- Products damaged after delivery
- Used or altered items
Refund Process
Once your return is received and inspected, we will notify you regarding the approval of your refund.
- Approved refunds are processed within 3 business days
- Shipping charges are non-refundable
- Refunds are sent through the original payment method or bank transfer
Contact Us
For refund-related inquiries, please contact our support team.
Whatsapp : +92-3282651132
Store: VisionairePakistan